eCommerce audits & strategies

Hi, my name is Konrad.

For over 25 years I've been helping companies build, optimize and grow online sales channels across B2C, B2B and marketplace models. I've delivered over 130 eCommerce and digital transformation audits and strategies for industry leaders in book distribution, IT and health&beauty across Poland, Europe and Asia.

Konrad Zach
130+eCommerce & digital transformation audits and strategies
Services

How can I help your eCommerce?

I support companies at every stage - from diagnosis and strategy, through implementation, to scaling sales in international markets.

Digital audits

A comprehensive diagnosis of your eCommerce: processes, technology, UX and sales. Concrete recommendations instead of generalities.

eCommerce strategies

Online sales growth strategies for B2C, B2B and marketplace models - tailored to your business and your market.

Digital transformation projects

Delivery of digital transformation projects across technology, processes, competencies and digital ecosystems.

Go global

International expansion and export - from European markets to Asia and emerging markets. 13 international projects delivered.

Interim management

Temporary managerial support in eCommerce and digital - when you need experience here and now.

Training & workshops

Over 241 days of training and workshops, including postgraduate and MBA classes at Kozminski University.

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Done is better than perfect.- the maxim I've followed since 1999

In 1999 I first encountered the IT, retail and distribution industries. Over the following years of learning and making mistakes, I took part in developing the IT and eCommerce operations of one of Poland's largest family businesses - book distributor and publisher FK Olesiejuk - and later spread my wings in the CEE market, leading the eCommerce department of ABC Data S.A., then one of the three largest IT distributors in the region.

In 2017 I founded my own digital agency, thinkHUB.pl. Since then, together with partners in IT, digital marketing and go-global services, we have delivered over 130 eCommerce and digital transformation audits and strategies for clients in industries such as fashion, books, FMCG, health&beauty, equipment rental and retail banking - for mature companies as well as businesses just starting their eCommerce journey.

Since 2025, through my collaboration with the TXB.pl group of companies, where I serve as an advisor to the management board, I have also been supporting my clients in the smart and secure management of tax, legal, accounting and HR areas as synergistic elements of the digital transformation process.

Beyond business, I share my experience as a lecturer on postgraduate and MBA programs at Kozminski University, where I am also proud to serve as an ambassador of the ALK Development Foundation.

Experience

Industries I've worked in

📚 Books & multimedia 💻 IT 💍 Fashion & jewelry 🏦 Retail banking 🚚 Distribution 🏭 Manufacturing 🛒 FMCG 🎓 Education ⚖️ Tax & legal 🌏 Export & emerging markets
Project markets: Poland · Europe · Asia · emerging markets
Recommendations

LinkedIn recommendations

Video

I invite you to a mutual exchange of inspiration

Selected podcasts and interviews where I share my experience in eCommerce and digital transformation.

E-commerce a procurement: co się zmienia w zakupach B2B?

Procurement & Beyond

Jak dystrybutorzy podbijają e-Commerce? B2B2C, marketplace i cyfrowa rewolucja

Sztuka E-Commerce - Marek Kich

Trendy i strategie w e-commerce 2026 - B2C, B2B i rola AI

AtomStore

Konrad Zach: B2B e-commerce - #47 Flying with Shopify: Expert Insights

Flying with Shopify

Let's talk about eCommerce

Describe your eCommerce problem or the business challenge you're facing. I'll get back to you as soon as possible to set up a joint brainstorming session.

Email me →

Books that matter to me and that I often recommend to my clients

Company of One - Paul Jarvis
Outlive - Peter Attia
Odwaga bycia nielubianym - Ichiro Kishimi
Od Z do A. Jak to zrobiliśmy? - Colin Bryar, Bill Carr
The Culture Map - Erin Meyer
Thinking, Fast and Slow - Daniel Kahneman
Jak naprawdę działa świat - Vaclav Smil
Steve Jobs - Walter Isaacson
Leonardo da Vinci - Walter Isaacson
Alibaba. Jak Jack Ma stworzył chiński Amazon - Duncan Clark